About Company

The Organisation is is India’s largest in-home-healthcare service provider company. They leads the in-home-healthcare service with operations in 102 cities of India.

Roles and Responsibilities:

1. Counselling and Education:

• Provide counselling related to migraine device therapy, including its usage, benefits, and treatment adherence, either at the doctor’s clinic or the patient’s home.
• Explain and demonstrate the proper usage of the therapy to patients.
• Assist interested patients in purchasing the therapy and Offer psycho-social support to patients and their families.
• Develop individualized diet plans and schedules to manage patients’ conditions.
• Educate patients and families on lifestyle and medical management of chronic diseases.

    2. Device Demonstration:

• Conduct device demonstrations via video call.
• Support the conversion of patient leads via counselling.
  3. Onboarding and Support:
• Assist patients with onboarding as per program scope
  4. Patient Documentation and Coordination
• Record patient details and update the information.
• Collaborate and coordinate with internal teams to provide timely updates and support.
  5. Patient Care Coordination:
• Collaborate with all stakeholders to ensure comprehensive patient care.
• Track patient progress, document patient care, and maintain accurate patient records.
  6. Emotional Support:
• Provide emotional support to family members and other caregivers.
  7. Healthcare System Integration:
• Work with healthcare systems to ensure continuity of care for patients.